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I’m tired of being asked to rate everything I do, everything I buy, and everyone I encounter. Apparently, my paying for a product or service is no longer enough. Now I’m expected to provide a review afterwards. Whenever I conduct a transaction online, I invariably… Read More »Stop Asking Me to Rate Everything

When I unpacked my order I brought home from Costco, a pair of windshield wiper blades I had just bought were missing. I checked my receipt and they were rung up. Did the cashier forget to add them to my cart or did I leave… Read More »Another Costco benefit

Artificial intelligence companies are attracting enormous investments and commanding valuations that rival some of the world’s most successful businesses. Investors are betting hundreds of billions of dollars that AI will transform the economy and generate extraordinary profits. But there’s a fundamental problem receiving surprisingly little… Read More »AI’s Biggest Threat May Be That Everyone Is Selling the Same Thing

For years, we’ve watched technology companies like Meta operate with little accountability for the damage their products have caused. Their platforms have encouraged addictive behavior, exposed children to predators, spread misinformation, and put user engagement and profits ahead of public safety. Now artificial intelligence companies… Read More »State Attorneys General Are Finally Taking on Big Tech

Premium credit cards such as the Chase Sapphire Reserve and American Express Platinum come with an impressive collection of benefits. The problem is that few cardholders use all of them. Although I got plenty of benefits from my Chase Sapphire card this year, I had… Read More »Gift your credit card perks to others

An article I wrote for Fast Company Magazine was published today. You can find it here or read it below. 10-06-2026TECH Why America can’t build the iPhone A veteran product designer and Apple alumnus explains how Asia earned the world’s electronics manufacturing business—a shift he… Read More »My Article in Fast Company Magazine

With the uncertainties of an ongoing war, El Niño, cyberattacks, increasingly severe weather and who knows what else, it seems like a good time to have a plan for a prolonged power failure. So I’ve been looking at the options available to someone like me,… Read More »When the power goes out: A primer on backing up your home

A recent investigation exposed how LG smart TVs can secretly monitor user activity. The report revealed that the TVs can record and store audio even when powered off, track every piece of content on the screen, and be used as covert surveillance tools. Yet, our… Read More »We’re constantly being watched, tracked and recorded

I’ve been watching the reaction to Apple’s new foldable phone, the iPhone Duo, announced this past Wednesday, and I keep noticing the same pattern from the tech journalists. Reviewer after reviewer runs through the specs, discusses the pluses and the minuses, and arrive at much… Read More »The Apple Duo: Why the Skeptics Have This One Wrong