As I was walking through the San Diego Airport, returning from a short trip, my Briggs & RIley rolling cabin bag became wobbly. When I got home I found that one of the wheel’s rubber treads was starting to peel off. I later learned that… Read More »The Best Service in Travel Comes from your Luggage
I’m in the middle of moving my family plan from Verizon to T-Mobile, and Verizon has not made it easy. I hesitated for years. We have seven phones and two watches spread across two cities five hundred miles apart — exactly the kind of account… Read More »Switching Carriers Shouldn’t Be This Hard
The companies that once sold themselves as engines of freedom—open information, empowered individuals, helping the world—are quietly becoming something else entirely. I understand only too well; I moved to Silicon Valley in 1996 to join the many that wanted to make the world better by… Read More »Silicon Valley Has Chosen the Dark Side
Sony’s decision to place its iconic Bravia television business under majority control of China’s TCL is not just a corporate reshuffling. It is a clear signal of how far the global balance of industrial power has shifted — and how badly the United States misread… Read More »So many thought China was just for manufacturing
As covered in my previous column, online reviews have become one of the most powerful tools we’ve ever had to make informed purchases of merchandise and services. From choosing a tradesman, contractor, or restaurant to buying appliances and electronics, user-generated reviews give us visibility into… Read More »Online Reviews: What you need to know
One of the Internet’s greatest gifts isn’t streaming video, social media, or even instant information. It’s something far more practical and revolutionary: online reviews. For the first time in history, ordinary people can share their real experiences with products, tradespeople, restaurants, doctors, contractors, hotels, airlines and… Read More »Online Reviews are one of the Internet’s Greatest Gifts
Apple has finally done what once seemed unthinkable: it has cut a deal with Google to use Gemini as the AI engine behind a revamped Siri. For a company that built its legend on owning its products end-to-end — hardware, software, and services — this is more than… Read More »Apple’s Gemini Deal Is an Admission of Failure — and a Warning Sign for Apple
There’s an excellent, bluntly titled article in The Verge this week — “Tim Cook and Sundar Pichai are cowards” — and if you care about the power Big Tech wields, you should read it. The piece lays out a simple, uncomfortable truth: Apple and Google loudly advertise their values… Read More »An Article Apple and Google Wish You Wouldn’t Read
As I read this headline today, “Google co-founder Larry Page cuts business ties with California as state’s new billionaires’ tax looms,” I felt revulsion as many others should. What is wrong with these people, I thought. For decades, California has been the most productive wealth-creation… Read More »California Made Them Rich. Now They Want to Leave.
Elon Musk has spent years cultivating the image of a once-in-a-generation genius. Tesla’s recent slide suggests something else: a CEO whose instincts are increasingly bad, whose priorities are misaligned, and whose own behavior is actively damaging the company he leads. Tesla didn’t lose the global… Read More »Musk Is Not as Smart as He Seems